Last updated: Oct 14, 2026
There's nothing to send back. If something goes wrong, email me and I'll fix it.
If an issue doesn't print. You get a full refund for it, to your card, without asking. For Issue 1, that happens by Oct 30, 2026.
Changed your mind. Email me before Issue 1 mails on Nov 9, 2026, and I'll refund you in full. After that, I don't refund a charge that's already gone through. You still get the issue it paid for, and you can cancel anytime so you aren't charged again.
Lost or damaged copies. If your copy hasn't arrived 10 days after its mail date, or it shows up torn or soaked, email me within 30 days of the mail date. I'll mail you a new copy for free. If you'd rather have that issue refunded, or I've run out of copies, I'll refund it instead. No photo needed. Issue 1 mails Nov 9, 2026. Later issues mail around the 18th to 20th of the month before the month they cover.
Charges made in error. If you're charged twice, charged the wrong amount, or charged after you asked to cancel, I'll refund the extra charge in full.
How to ask. Email saltlakemonthlypaper@gmail.com with your name, your order number (it's in your confirmation email) and what happened. I'll reply within 2 business days.
How long refunds take. Once I agree to a refund, I issue it within 7 days, back to the card you paid with. Your bank can then take up to 10 business days to show it. If it still hasn't shown up, email me and I'll send you a reference number your bank can use to trace it.
Questions: saltlakemonthlypaper@gmail.com
